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Process models
A range of models and ideas to
help to build commitment and
effective communications
Change concepts
Paradigm shifts
‘Inverted Organisation’ concept
Kotter’s change framework
Developing team dynamics
Impact of personality type on
performance using Myers-Briggs/
Belbin
Empowerment
Practical tools for developing
empowerment in operational teams
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Operational Improvement
Understanding the role and
function of maintenance teams in
providing operational support and
maintenance improvement
Creating effective teams
Team exercises and learning
reviews designed to reflect
operational issues and key
principles
Effective communications
A range of models and exercises to
build effective communications
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